Safeguarding & child protection
How we protect children and adults at risk, and how to raise a concern.
Clear information. Shared standards.
Find the information that supports safe, fair and informed learning.
Talk to our team
- 8 policies
- Updated for 2026–27
- PDF documents
Keeping everyone safe
How we protect learners, staff and visitors.
Prevent duty
How we help protect people from radicalisation and extremism.
Health & safety
How we keep our training spaces and activities safe.
Your information
How we collect, use and look after personal data.
Data protection & confidentiality
How we handle your personal information and keep it confidential.
Information governance & data management
How we store, manage and protect the records we hold.
Your learning journey
Guidance, and what to do if something is not right.
Information, advice & guidance
The impartial guidance we give to help you choose the right path.
Learner appeals
How to appeal a decision about your assessment or programme.
Complaints handling
How to make a complaint and how we will respond to it.
Have a safeguarding concern?
Our safeguarding team is here to listen and help you find the right support.
Let’s make your next step
a confident one.
A new skill, a stronger team or a fresh direction. We’ll help you find the right place to start.