020 7247 5497

IT Professionals

Helping you reach potentials

Who is this Apprenticeship for?

This Apprenticeship will support the development of the skills and knowledge required to build, repair and maintain computer systems. The qualification covers a range of topics including IT hardware and equipment, installing and upgrading software, system maintenance; health and safety in ICT, developing own effectiveness and researching new technologies. You may also cover some application software elements for example, spreadsheets, word processing or presentation software.

Typical Job Roles

Digital Marketing Assistant, Digital Marketing Executive, Digital Marketing Co-ordinator, Campaign Executive, Social Media Executive, Content Co-ordinator, Email Marketing Assistant, SEO Executive, Analytics Executive, Digital Marketing Technologist.

Entry Requirements

Individual employers will set the selection criteria, but this might include GCSEs, A levels, a level 2 apprenticeship or other relevant qualifications, relevant experience and/or an aptitude test with a focus on functional maths. Employers are likely to be looking for a proven passion for digital and social media.


Typically 12-15 Months

Framework Component

  • BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals (Equivalent to A Levels/Vocational A Levels)
  • BTEC Level 3 Certificate in ICT Systems and Principles (QCF)
  • Functional Skills (Level 1 in Maths, English & ICT)
  • Employment Rights & Responsibilities (ERR)
  • Personal learning and thinking skills

Course content

BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals
The Diploma will enable you to demonstrate the practical skills and techniques needed to support and guide less experienced IT technicians to build, repair and maintain computer systems. You will be assessed via a range of different activities including observations in the workplace. The BTEC Level 3 Diploma is a 72 credit qualification, 12 of which are achieved from the 2 mandatory units and the remaining 60 credits will be selected from a choice of 32 optional units.

Mandatory units:

  • Health and Safety in ICT
  • Develop own effectiveness and professionalism

Examples of optional units:

  • Working with ICT hardware and equipment
  • ICT system operation
  • System management
  • User profile administration
  • Testing systems
  • Technical advice and guidance
  • Presentation software
  • Spreadsheet software
  • Word processing software

Personal Learning & Thinking Skills and Employee Rights & Responsibilities

Potential apprentices: Please visit the apprentice section of our website or give us a call/email if you’re interested in this apprenticeship, to find out more about the benefits of being a NextStep Training’s apprentice, potential earnings, how the course is structured and availability.
Prospective employers: Please contact us today to find out more about the benefits that a NextStep Training’s learner can bring to your organisation, potential ROI, how the course is structured, availability and much more.

How do I enrol?

Apply online, or walk into our Training Centre, click here for details of our locations or phone: 0207 247 5497 and we will organise funding for you. As the course is based at your workplace, there are no fixed start dates and so you can start whenever you are ready.