TEAM LEADING AND MANAGEMENT level 2
Management and leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy. Many British leaders and managers are innovative, creative, visionary and inspirational and are heavily relied upon to sustain the UK as one of the world’s leading economies.
In today’s fast-moving competitive environment there is a need to continue to drive up the performance of the best and to address weaknesses in management and leadership that are holding back productivity and performance. The average amount of spend per manager per year for development in the UK is far lower than other European countries, particularly within small to medium sized businesses, where fewer sta” have management qualifications than in equivalent sized European countries.
The existing workforce needs to be up-skilled and new people attracted into these jobs to meet the increasing demand for new management practices and a range of skills, including:
•Skills to win and maintain customer loyalty
•Change management skills such as the ability to manage the challenges of globalisation
•Partnership working and the ability to implement innovative solutions to a range of problems.
As the workforce and the customer base become more diverse, management needs to reflect that diversity and manage it e”ectively. This requires not only sensitivity to issues such as ethnicity, culture, gender and disability, but
a greater awareness of the potential for di”erent and more creative approaches that diversity in general brings.
The Management Apprenticeship programmes have seen a steady increase in learners since their initial development and the apprenticeship is in the top twenty frameworks.
The apprenticeship programme has been designed to provide flexible and portable qualifications, units and skills sets which meet the current and future needs of employers of all sizes and across all sectors.
The Team Leading Intermediate Apprenticeship has been developed to support those working as team leaders, section leaders, floor managers, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions.
The Management Advanced Apprenticeship has been developed to support those working as first line managers, section managers, assistant managers, trainee managers, senior supervisors,
junior non-commissioned officers (armed forces) and those working in a range of other management positions.
Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service.
Aims and objectives of this framework
The main objectives are to:
•Build a competent management workforce, providing organisations of all sizes across all sectors with the sta” needed to increase productivity and efficiency
Tap into the skills and talents of a diverse population by providing flexible entry routes into a career in management
•Equip individuals with the skills, knowledge and experience needed to undertake management roles in a range of business settings
Provide apprentices with an opportunity to develop the skills, knowledge and experience they will need to progress to higher level roles with additional responsibilities and onto future learning opportunities, if they wish to do so.
•Entry conditions for the Intermediate and Advanced framework There are no mandatory entry requirements for this apprenticeship framework.
Apprentices who are undertaking the Management Advanced Apprenticeship are also likely to have some prior experience in a managerial or team leader role, although this is not a formal requirement.
Team Leaders play an integral role in supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service
ICT Functional Skills
Progression from the Team Leading Intermediate Apprenticeship
Intermediate apprentices, with support and opportunities in the workplace, can progress onto:
The Level 3 Advanced Apprenticeship in Management
Other level 3 advanced apprenticeships such as Business & Administration.
Further education to undertake management, business related or other qualifications.
With additional training, apprentices may be able to progress in their careers to roles such as first line managers, section managers, assistant managers, trainee managers, senior supervisors and junior non-commissioned
officers (armed forces).
Advanced apprentices may work in roles such as Section manager; first line manager; assistant manager; trainee manager; senior supervisor; junior non-commissioned officer. Managers play an integral role in supporting organisational objectives through a wide range of functions, such as: planning, allocating & monitoring the work of a team, supporting team members, managing conflict, resolving problems, project management, agreeing budgets and managing customer service.
The Advanced Apprenticeship programme has the following components:
Level 3 Diploma in Management English Functional Skills Maths Functional Skills
ICT Functional Skills
Employment Rights & Responsibilities (ERR) Personal Learning and Thinking Skills (PLTS)
Progression from the Advanced Apprenticeship in Management Advanced apprentices, with support and opportunities in the workplace, can progress onto:
A range of management, business and other undergraduate programmes
A range of management and other professional qualifications at level 4 and above.
With additional training, advanced apprentices may be able to progress in their careers to roles including middle and senior manager, department manager, head of department, or a wide range of managerial roles within business.
This framework is designed to meet the skills needs of employers of all sizes across the public, private and not-for- profit sectors. It will attract new talent into management and will help to up-skill the workforce to replace those who leave or retire. Higher apprentices will work in job roles such as managers, senior managers, directors and heads of department.
The Higher Apprenticeship is available at two levels
Higher Apprenticeship in Management (Level 4)
Higher Apprenticeship in Leadership and Management (Level 5)
Managers at level 4 and 5 play an integral role in developing and supporting organisational objectives through a wide range of functions, such as: managing team dynamics, delegation and capability building, planning and managing projects, and managing budgets. They will be involved in strategic planning and decisions.
Entry conditions for the Higher framework Progression into this higher apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. The
higher apprenticeship has been designed to be suitable for candidates from any sector or industry and as such, is a suitable progression route from almost all advanced apprenticeships and many sector-specific higher
apprenticeships, for individuals progressing within, or into, level 4 management job roles. Such routes will include having:
Achieved GCSEs or A Levels.
It is expected that level 4 higher apprentices will have some experience of working at a junior or middle
management level to ensure they have the suitable foundations on which to further build their knowledge and skills. Learners are also expected to have some line management experience. All individuals should be judged on their own merits, experiences and capabilities to ensure they are enrolled in the most appropriate apprenticeship framework.
Learners who do not have any management experience may be better suited to the Team Leading Intermediate Apprenticeship.
Learners who have only limited prior experience in a management role may be better suited to the Management Advanced Apprenticeship.
Learners who have significant experience of working at a middle management level may be better suited to the Level 5 Leadership & Management Higher Apprenticeship.
Progression from the Higher Apprenticeship in Management Higher Apprentices, with support and opportunities in the workplace, can progress onto:
The Level 5 Higher Apprenticeship in Leadership & Management
Further or higher education to undertake business related or other qualifications, including:
Foundation Degrees in areas such as management and leadership, business, business management, and business administration
A range of business and management undergraduate programmes Management qualifications and other professional qualifications at level 5 and above
Specialised qualifications providing additional technical knowledge
Further employment opportunities within their current job role/alternative job roles possible membership of professional bodies, including the Chartered Management Institute and the Institute of Leadership & Management.
With additional training, higher apprentices may be able to progress in their careers to senior management or director level roles.
Level 4 Diploma in Management
Employee Rights and Responsibilities (ERR) Personal Learning & Thinking Skills (PLTS)
Note: Apprentices must complete or have completed one of the English transferable skills qualifications and one of the Mathematical transferable skills qualifications listed below in order to successfully complete their Apprenticeship:
•Functional Skills qualification in English or GCSE* qualification in English (with enhanced functional content)
•Functional Skills qualification in Maths or GCSE* qualification in Maths (with enhanced functional content)
•GCSE achieved within the 5 years immediately prior to starting an Apprenticeship.