Property Maintenance Operative Level 2


Ensuring that buildings are in a safe working condition.

The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests, and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems, and equipment. They will provide a first and immediate response to fault finding, whilst maximising quality and ensuring cost-effectiveness. They will ensure the prevention of major damage that could result in extensive costs and minimise reactive intervention.

Typical Job Roles
Maintenance Assistant, Property Engineer, Facilities Assistant, Maintenance Engineer, Maintenance, Manager, Maintenance Technician, Caretaker, Janitor, Multi-Skilled Technician, Premises Manager

Suggested Sectors
Housing, Healthcare, Social Care, Hospitality, Education, Commercial Properties, Leisure, Retail, Public
& Private Sector Buildings

Duration: Minimum of 12 months

Entry Requirements
Individual employers will set the selection criteria. Candidates will usually have maths and English at level 1.

What apprentices will learn
• health and safety compliance
• working safely at heights
• carrying out repairs to a building
• maintaining plumbing and drainage systems
• maintaining electrical distribution in a building
• maintaining plant, safety systems, and equipment
• energy, environment and sustainability practices
• maintaining the outside of a building
• using specialist tools and equipment to carry out repairs

Core Technical Competencies/Skills and Knowledge/ Understanding

A Property Maintenance Operative will use their knowledge and understanding of basic carpentry, electrical, plumbing, and decorating to;

Core Behavioural Attributes
Such as having a flexible attitude, Commitment to quality and excellence, the ability to perform under pressure, and many more

Interpersonal Skills
Such as Taking ownership of situations, working independently and as part of a team, communicating effectively either verbally or in writing, problem solving approach, a drive for quality and excellence etc

City & Guilds Level 2 Diploma in Property Maintenance (9673).

Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.

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